Terms & Conditions

It is your responsibility to read and understand our terms and conditions before making a reservation. Upon booking your spot at The Infinity Retreat, you are agreeing to all the following terms and conditions.

“You” refers to the guest.
“Your” refers to the guest.
“Their” refers to the guest.
“Guest” refers to the guest.
“We” refers to The Infinity Retreat.
“Us” refers to The Infinity Retreat.
“Host” refers to The Infinity Retreat.
“Retreat” refers to The Infinity Retreat.
“Our” refers to The Infinity Retreat.

Cancellations

Insurance

In order to attend this retreat, the guest must have valid Travel and Health insurance. The Infinity Retreat is not liable for personal injuries or unforeseen accidents. Make sure that the insurance policy covers all relevant activities you will be engaging in the retreat & trip cancellation.

Health & Safety

  1. It is mandatory for the guest to have valid Health insurance. The Infinity Retreat is in no way liable in case of any health issues, emergencies, accidents or discomfort of the guests before, during and after the retreat.

  2. Since we will be doing activities in a high altitude location, it is VERY important for the guest to be physically fit and able to take part in them. People having Asthma, Blood Pressure, Heart Problems or any high-altitude ailments should not participate in the trip or the activities.

  3. It is the sole responsibility of the guest to inform the host about any health conditions or issues the guest has in the application form during thebooking which would restrict taking part in these physical activities.

  4. Although it is not mandatory to be fully vaccinated, the guest must showproof of being Covid19 negative with a negative PCR test (no longer than48 hours) upon arrival. (If requested by the Host)

  5. The guest must be mentally and physically fit to travel abroad.

  6. Any food requirements/ restrictions/ allergies must be mentioned to the host in the application form during booking.

  7. If the guest is having any sudden physical or mental health issues, pain or discomfort during the retreat, it is the guest’s responsibility to inform the host immediately.

  8. If the guest is feeling unsafe, threatened or scared at any point during the retreat, it is the guest’s responsibility to inform the host immediately.

  9. If there is a need for any medical treatment or attention for the guest, it will be at the guest’s personal expense. The Infinity Retreat is in no way liable to pay for any medical costs for any guests before, during or after the retreat.

  10. By booking a spot in this retreat, the guest is agreeing to the risk (tangible or intangible) involved in taking part in the retreat and all the activities involved.

  11. The host is in no way liable for any disputes that arise between the guests.

Termination

  1. If the guest fails to give correct information during the time of booking, the guest’s spot on the retreat will be immediately terminated and no refund will be made.

  2. If the guest behaves inappropriately (harass, physical or verbal abuse, violence in any form, racism) at any time during this retreat, the guest will be asked to leave immediately and no money will be refunded.

  3. If we fail to receive the total amount payable by the last date mentioned, the guest’s spot will be terminated without prior notice.

  4. If the guest does not show proof of Travel and Health insurance, the guest’s spot on the retreat will be terminated.

  5. If you breach the terms, we may terminate your spot on the retreat without prior notice or liability, for any reason whatsoever, including without limitation.

Media

  1. For the safety of every guest, geo tagging of the locations is not allowed. Posting live locations is prohibited. Kindly post on social media after the planned activity has ended.

  2. To publish or distribute any obscene or defamatory material is strictly prohibited.

  3. To publish or distribute any material that provokes hate, discrimination or violence is strictly prohibited.

  4. With the permission of the guest (upon arrival), photos & videos from all the activities of the retreat will be posted on The Infinity Retreat’s social media handles.

Accommodation

Strict rules must be followed in the retreat accommodation.

  1. NO parties can be organised by the guests within the apartment.

  2. Smoking is allowed only outside the accommodation or on the balconies.

  3. NO music can be played after 10pm. If the guests choose to play music before 10pm, it must be in low volume.

  4. The host is NOT liable for any damage done to or in the accommodation.Any such damage will be at the expense of the guests.

  5. The host is NOT liable for any damage/loss/theft of property belonging to the accommodation or of the guests. It is the guests responsibility to make sure that the bedroom doors and any luggage are locked and properlysecured at night time or at any time in the day when the guests leave the apartment.

Other important Terms & Conditions

  1. You must be 18+ years of age.

  2. We may request some additional information from the guest such as identification, emergency contact, health information, travel information,etc. needed for the retreat to which the guest must be willing to share.

  3. The guest is solely responsible for the guest’s personal belongings, hygiene, health & safety.

  4. The host is not liable for the loss/theft of any personal belongings of the guest.

  5. The detailed itinerary with the activities and timings will be given to the guests upon arrival. Most, if not all of the activities during this week will be previously booked/reserved by the host so it is important to be punctual. Incase any guest fails to be punctual and is later than 30 minutes for the planned activity, the host along with others who are ready will proceed to the activity without them. It is then at the guest’s personal expense to make their way to the planned activity.

  6. Any activity performed by the guest outside of the host’s planned itinerary is at the expense of that guest. The host is in no way responsible for the cost or safety of the guest during this period.

  7. The host is not liable for any damage done to/in the accommodation or any property during the planned activities.

  8. These terms and conditions are governed in accordance with the laws of Leh, Ladakh, India, without regard to its conflict of law provisions.

Third-party website links

Our website may contain links to third-party websites or services that are not owned or controlled by The Infinity Retreat. The Infinity Retreat has no control over and bears no responsibility for the content, privacy policies, practices of any third-party websites. The Infinity Retreat is not responsible or liable, directly or indirectly for any damage, loss or alleged to be caused by or in connection with the use of or reliance on any such content, goods & services available on or through any such websites or services. Please read the terms and conditions and privacy policies or any third-party sites or services that you visit.

Changes

  1. The Infinity Retreat reserves the right and sole discretion to replace or modify the Terms & Conditions at any time. We will give a notice period of 1 week before taking into effect any of the new terms.

  2. The itinerary is subject to change and may be modified at any time for whatsoever reason we see fit.

Contact Us

If you have any questions regarding the FAQ’s or Terms & Conditions, please contact us.